Shipping & Returns
All orders are typically dispatched within 1-2 working days.
Singapore delivery
- Free shipping on all Singapore orders.
- Usual delivery timeframe is 3 working days.
- Delivered via trusted local courier.
- Tracking link sent once your order ships.
Australia & Hong Kong
- Free shipping on orders over SGD $200.
- Flat rate SGD $25 for orders under SGD $200.
- Usual delivery timeframe is 7-10 working days.
- Delivered via FedEx, DHL, Aramex, QExpress, SingPost or similar.
- Taxes and duties (if applicable) are the buyer’s responsibility.
Rest of the world
- Free shipping on orders over SGD $250.
- Flat rate SGD $25 for orders under SGD $250.
- Usual delivery timeframe is 10-15 working days.
- Delivered via FedEx, DHL, Aramex, QExpress, SingPost or similar.
- Taxes and duties (if applicable) are the buyer’s responsibility.
Returns & exchanges
We want you to be 100% happy with your purchase. If something doesn’t feel quite right, you’re welcome to request a refund, credit note or exchange on full-price items within 14 days of receiving your order. All items must be unused, with original tags attached and in their original packaging so we can ensure they are returned in perfect condition.
Sale items are not eligible for refunds. Return shipping is the customer’s responsibility and we recommend using tracked postage as we cannot accept responsibility for lost returns. Refunds do not include the original shipping cost unless your item is faulty or damaged.
To start the return process, please email us at hello@summerythelabel.com